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MineActivev1.1

Churn Model Explainer

Translates churn-model outputs into plain-language drivers and recommended retention plays for account teams.

OHCreated by Omar Haddad · Senior Data Scientist
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Utilizing the knac skill "Churn Model Explainer", generate a plain-language churn explanation with retention actions based on the details below.

My inputs:
[ Churn scores, top feature contributions, account context. ]

Context

Run after a churn-scoring batch to make the results actionable for non-technical teams.

Inputs

Churn scores, top feature contributions, account context.

Process

Interprets the model’s feature contributions, explains the key churn drivers per account, and maps each to a retention play.

Output

A plain-language churn explanation with retention actions.

Deployment paths

  • Claude Code
  • Claude Desktop

Permissioning

Scope
Mine
Who can use
Just me
Who can promote
Omar Haddad & approvers

Measurement

Uses
33
Reuse frequency
6
Hours saved
17
Est. value
$1,568

Hours derived from 33 runs × 30 min, valued at a $95/hr blended rate.

Satisfaction

4.5 / 5 · 18 ratings

510
47
31
20
10

Collected by your AI client via the Knac MCP after each run.

Dependencies

Required capabilities

AI clients

  • Claude

App connectors

  • GitHub
  • Jira
Builds on

None

Attribution

OH

Omar Haddad

Creator · Senior Data Scientist

NP

Nadia Petrov

Contributor · Head of Data & Analytics

Where used
Just me
Reuse count
6 reuses · 33 runs
Who benefited
Omar Haddad + 2 collaborators

Version history

  1. v1.1

    Current version

  2. v1.0

    Revision

  3. v0.1

    Initial draft